Privacy Policy

Last updated: 2026-09-12

What this site collects

This is an informational site. There is no quote form, no phone line, and no mailing list, so it does not collect names, phone numbers, property addresses, or project details. What remains is ordinary web measurement: page views, referring site, browser and device type, and country-level location, gathered through Google Analytics 4 and through standard server logs kept by the hosting and CDN providers listed below.

Advertising and cookies

This site is supported by third-party display advertising served by Google AdSense. Google and its advertising partners use cookies to serve ads based on prior visits to this and other websites, and to measure whether those ads were seen. You can opt out of personalised Google advertising at adssettings.google.com, and out of most other participating vendors at youradchoices.ca or aboutads.info/choices.

Google Analytics 4 sets first-party cookies with IP anonymisation enabled. Blocking cookies costs you nothing here — every page is readable without them.

Information collected before September 2026

Until 2026 this site operated as a heat pump quote service. It collected contact details submitted through a form, together with the referring campaign parameters attached to the visit, and passed those details to installers. That service has been discontinued: the form, the phone line, the advertising campaigns, and the systems behind them have been removed, and the personal information collected through them is being deleted rather than retained. No new enquiry data is collected, and nothing is passed to any installer.

How long data is kept

Analytics data: 14 months (the Google Analytics 4 default). Server and CDN logs: retained briefly by the providers below for abuse prevention and diagnostics. Advertising cookie lifetimes are set by Google and the vendors named above, not by this site.

Your rights under PIPEDA

Under Canada\'s Personal Information Protection and Electronic Documents Act (PIPEDA) you can ask what personal information is held about you, request corrections, and request deletion, subject to any legal retention obligations. To exercise those rights, write to privacy@heatpumpinstallationcanada.ca. Requests are answered within 30 days.

Third-party services

  • Google AdSense — display advertising. Sets advertising cookies; opt-outs above.
  • Google Analytics 4 — traffic measurement. Anonymised IP.
  • Cloudflare — DNS and CDN. Logs IP addresses for abuse prevention.
  • Vercel — hosting. Standard server logs.

Contact

Privacy questions and requests: privacy@heatpumpinstallationcanada.ca. This address is for privacy correspondence only — it is not a route to installers, quotes, or heat pump services, none of which this site provides.